[patong]

Wino, on 10 November 2009 - 04:29 PM, said:

Air Asia has another "free seats" promotion. Make your website purchase beginning Novemeber 11 and travel May to October 2010. Some real good deals.

Yes, I looked at that but only when you book a hotel package but when I costed out their price vs booking the flight and hotel separately (same flights/same hotel)to Vietnam it worked out a bit cheaper. So much for the 'free' flight hype.

[Wino]

I think this is a different promotion. The free seat are not free because you still pay administration fees and airport tax. The promotion is usually still a steal of a deal.

[nyoen]

air asia help many people to travelling arround the world. and in 2010 i hope many promotion for many destination too...

[Wino]

Air Asia's advertising slogan is, "now everyone can fly." How true it is. I have never seen airfares so cheap.

[Bob]

Wino, on 30 December 2009 - 08:37 AM, said:

Air Asia's advertising slogan is, "now everyone can fly." How true it is. I have never seen airfares so cheap.

I flew on Air Asia last week round-trip from Chiangmai to Bangkok....and was a bit surprised (based on past history) that both flights were on time (and the return flight to Chiangmai was actually 10 minutes early!). I actually do like Air Asia as their flights are relatively inexpensive and their flight times usually fit my desired schedule.

But (and this doesn't only apply to Air Asia), why the heck do the airlines list the "baording time" when they never have ever started boarding at that scheduled time? My guess is it's just a scheduled time to start thinking about boarding....

[lvdkeyes]

I like Air Asia too. I use them often. I very recently went to and from Melbourne via KL on Air Asia. On the return flight from Melbourne to KL the plane was late. Because of a tight connection I missed the flight from KL to BKK. I went to the service counter and they booked me onto another flight even though they are a point to point airline and were not obligated to do do.

[Wino]

Very nice of Air Asia to accommodate your request. I think they try and take care of the customer as much as possible. Helps if the customer is nice and not demanding like some farangs tend to be. Having a pleasant demeanor tends to bring better results rather than loud and boisterous.

[lvdkeyes]

That always works best.

[Wino]

A smile, a cool, calm attitude, and patience and respect always works best.

[patong]

Bob, on 30 December 2009 - 10:02 AM, said:

I flew on Air Asia last week round-trip from Chiangmai to Bangkok....and was a bit surprised (based on past history) that both flights were on time (and the return flight to Chiangmai was actually 10 minutes early!). I actually do like Air Asia as their flights are relatively inexpensive and their flight times usually fit my desired schedule.

But (and this doesn't only apply to Air Asia), why the heck do the airlines list the "baording time" when they never have ever started boarding at that scheduled time? My guess is it's just a scheduled time to start thinking about boarding....

I frequently use Air Asia to fly about the region and the flight have always departed on time, in fact they often close the door a good few minutes early, and off the ground bang on time, always landing a few minutes earlier than schedule.

What really impresses me is that make it very clear that passengers need to be at the gate 20 minutes before departure time. Now of this 'thinking about boarding' nonsense you often see on other air lines.

Earlier this year I had to rush up to Bangkok at very short notice, arrived at Phuket airport, looked for the first departure, happened to be one-2-go (or one-2-crash as it's locally know). Amazingly we boarded only a few minutes late, but then we sat on ground for over 60 minutes. By that time I watched with annoyance the later Air Asia flight board, taxi, and take off. Never again ...

[Wino]

Air Asia seems to do their best in taking off and landing on time. They are improving. On another subject, does anyone know if you are able to fly on a "space available" basis with Air Asia. For example, if I have a ticket to return on the 15th and decide to return home on the 14th, is this possible? I know if you do it via the internet, it will be a hassle and probably more money. Just wondering if they had empty seats on a flight, whether it may be possible?

[lvdkeyes]

I tried to return one day early on an AirAsia trip due to illness and I was required to buy a new ticket.

[patong]

Wino, on 07 January 2010 - 05:07 AM, said:

Air Asia seems to do their best in taking off and landing on time. They are improving. On another subject, does anyone know if you are able to fly on a "space available" basis with Air Asia. For example, if I have a ticket to return on the 15th and decide to return home on the 14th, is this possible? I know if you do it via the internet, it will be a hassle and probably more money. Just wondering if they had empty seats on a flight, whether it may be possible?

If you look carefully at Air Asia's terms & conditions then it might be possible to cancel your booking, pay a penalty fee, and use the credit from unused ticket on another flight. But I don't think you can do over the net, only by calling into an Air Asia office. I wish you the best of luck undertaking that challenge.

[Wino]

I have also heard from another traveler, if you book a flight on Air Asia and are unable to use that ticket, they will return part of the ticket price (I think the taxes) for the asking.

[patong]

Wino, on 14 January 2010 - 06:27 AM, said:

I have also heard from another traveler, if you book a flight on Air Asia and are unable to use that ticket, they will return part of the ticket price (I think the taxes) for the asking.

I don't think that is correct. As far as I can see in their terms & conditions, no money will be refunded, but maybe (?) possible to get credit for another flight. BUT you must advise before your flight date, if you just don't turn up then that's the end of the story.

[Beer Chang]

Wino, on 07 January 2010 - 05:07 AM, said:

Just wondering if they had empty seats on a flight, whether it may be possible?

I was booked ofr the last flight of the day but arrived at airport early and asked about taking an earlier flight and they said no way Jose.

I hate their attitude but am willing to put up with it because of price.

[lvdkeyes]

AA is not very flexible when it comes to changing flights. I was returning from Indonesia feeling deathly ill. I went to the airport early and tried to get an earlier flight. Even though there were seats available I could not change flights without buying a new ticket. I was so sick I didn't care. I paid for the new ticket and found the flight 3/4 full.

[Beer Chang]

AA also charges extra for the first five rows. On one flight there was only one customer there while the rest of the plane was jam packed.

[Wino]

My friend stated that he did recieve money back from Air Asia for a trip he booked, but did not take. Not sure how much. Maybe it was the airport tax Air Asia charges in the ticket price?

[Beer Chang]

I've already paid for two Air Asia flights I didn't take. Seems like a good idea to book these 200 baht flights six months in advance but I wind up not using them.